Terms of service

1. About NOMI
These terms of service (the "Terms") apply to purchases made on nomi-official.com (the "Website"), operated by NOMI Wellness AB, company reg. no. 559570-7356, Stora Södergatan 37, 222 23 Lund, Sweden ("NOMI", "we", "us"). You can reach us by email at hi@nomi-official.com.

By placing an order on the Website, you accept these Terms.

2. Products and prices
Prices are shown in Swedish kronor (SEK) for customers in Sweden and in Danish kroner (DKK) for customers in Denmark. All prices include VAT and the can deposit (SEK 2 per can in Sweden, DKK 1 per can in Denmark). You get the deposit back when you return your empty cans to a deposit return machine in the respective country. Any shipping costs are added and clearly shown at checkout before you complete your purchase. We reserve the right to change prices at any time, but price changes do not affect orders that have already been confirmed.

3. Orders and agreement
A binding purchase agreement is formed when you have placed an order and received an order confirmation from us by email. We reserve the right to refuse or cancel an order, for example in case of incorrect pricing, lack of stock or suspected fraud. In that case you will be notified immediately and any payment will be refunded in full.

4. Payment
Payment is made using the payment methods offered at checkout at the time of purchase. Payments are handled securely by our payment provider.

5. Delivery
We deliver to Sweden and Denmark. Delivery time and shipping costs are shown at checkout before you complete your purchase. More information can be found in our shipping policy. If there is a delivery delay, we will let you know as soon as we become aware of it. The risk for the goods passes to you when you, or a third party appointed by you, receive the goods.

5a. Pre-orders
Some products may be sold as pre-orders. This is stated on the product page together with an estimated delivery time. Payment is taken when the order is placed, and the product is shipped as soon as it is in stock. If delivery is delayed, we will notify you. You can cancel your pre-order at any time before the product has been shipped and receive a full refund.

6. Right of withdrawal
As a consumer in the EU, you have the right to withdraw from your purchase within 14 days of receiving the goods, without giving any reason. For customers in Sweden, the Swedish Distance and Off-Premises Contracts Act (2005:59) applies, and for customers in Denmark, the Danish Consumer Contracts Act (forbrugeraftaleloven) applies. Full information on how to exercise your right of withdrawal, any exceptions and refunds can be found in our Refund policy (/policies/refund-policy).

To request a return, please go to your customer account.

7. Complaints and faulty goods
If your product is faulty or damaged on delivery, you have the right to make a complaint. Contact us at hi@nomi-official.com as soon as possible and we will help you. For customers in Sweden, the Swedish Consumer Sales Act (2022:260) applies, with a three-year complaint period. For customers in Denmark, the Danish Sale of Goods Act (købeloven) applies, with a two-year complaint period.

8. Intellectual property
All content on the Website, including text, images, logos and the NOMI trademark, belongs to us or our licensors and may not be used without our written consent.

9. Limitation of liability
We are not liable for indirect damages or losses arising in connection with the use of the Website or our products, to the extent permitted by applicable law. Nothing in these Terms limits your rights as a consumer under mandatory legislation in Sweden, Denmark or the EU.

10. Changes to the Terms
We may update these Terms from time to time. The most recently published version on this page always applies.

11. Governing law and disputes
These Terms are governed by Swedish law. As a consumer, you always keep the protection given to you by the mandatory laws of your country of residence. In the event of a dispute, we always try to reach a solution directly with you. Customers in Sweden can contact the National Board for Consumer Disputes (ARN, www.arn.se). Customers in Denmark can contact Nævnenes Hus / the Danish Consumer Complaints Board (www.naevneneshus.dk).

12. Contact
NOMI Wellness AB
Stora Södergatan 37, 222 23 Lund, Sweden
Email: hi@nomi-official.com